Delivery
Cut-Off Time
We dispatch orders till 2.00 PM every business day (Latvia). For any changes to your order please email: info@femme.eco before the cut-off time.
Return policy
Food products cannot be returned.
We strive for a 100% satisfaction policy. If you're not happy with any of our products, please email: info@femme.eco, so we can assist you.
If you order has not arrived, please email us so we can arrange a replacement for you.
Delivery to EU countries
We are shipping orders to our customers in Europe. Our products are shipped from Europe so no customs issue.
Baltic states deliveries range between 2-4 days, international 7-16 days. Further delivery details will be provided in your confirmation email.
Courier services: OMNIVA
Rest of the world
While we primarily serve customers within the EU, we are open to exploring options for international shipping. Please feel free to contact us with your specific request, and we will do our best to assist you.
Shipping costs
Standard shipping rates are €3.95 for Latvia, €7.99 for Estonia and Lithuania, and €12.60 for other EU countries.
Packing commitment
Our packaging is minimalist and made from eco-friendly materials to reduce waste and protect our planet.